Complete line of sight
An integration platform that sits across every part of the supply chain and looks from forecast production right through to loading into vessels. A single view of what needs to be done, across all locations and all timeframes.
Services
Consolidate your supply chain with one partnership
Our end-to-end approach helps you get the most out of your logistics chain, while improving the connection of production to marketing so everyone makes optimal decisions.
The best way to deliver performance in coal export logistics
End-to-end logistics management
In our more than 26 years of working with coal producers to get their product to market, the biggest challenge we see is siloed decision-making.
TransCoal takes an entirely different approach: a centralised whole-of-corridor management service that guides everything from new pit development through to commercial invoicing. We call it our Cargo Delivery System.
How the approach works 
Three pillars
Technology to bring all data together
We have invested in a suite of tools that enable the line-of-sight approach and let our people work efficiently. Built with a "we are the developer" approach, so it keeps evolving and can be customised to each client quickly.
Experienced people make good decisions
TransCoal has always been about good people with great knowledge, well supported to do the job. We give our people the right approach and the right tools, then empower them to take personal ownership of every shipment.
The Cargo Delivery System
Our technology platform
The Cargo Delivery System is four modules in its architecture, built on the Microsoft suite of databases, visualisation tools and automated data interconnectivity.
It has been developed with a "we are the developer" approach, so it evolves continually and can be customised to each client's needs very readily, turning the silos on 90 degrees and connecting them into one complete view.
Global reach
Diverse commodity experience
TransCoal has international coal logistics experience spanning Australia, Canada, the USA and Indonesia.
Our Australian experience also extends to other bulk commodities, including iron ore, molybdenum and tungsten, providing a broader perspective on the logistics challenges faced across commodity supply chains.
The underlying principles of our success
Independence, specialisation, collaboration
Independence
We put ourselves in positions where we are solely motivated to make shared supply chains run better.
Specialisation
Logistics is all we do, so we want to do it really well.
Collaboration
We provide the mechanisms for a better way for people to make each other successful.
Despatch / demurrage: laytime calculations
DesDem International Services
TransCoal offers all clients the complete laytime settlement function of our wholly owned subsidiary, DesDem International Services.
- With rapidly expanding international trade, laytime management has become far more complex and cumbersome to administer in house.
- DesDem provides a complete laytime management and analysis service for charterers, owners and importers/exporters.
- We offer a neutral platform for mediation in negotiating demurrage claims.
What could your business look like with the TransCoal approach?
Start with a diagnostic
A diagnostic analysis of your coal supply chain, based on our learnings and approach, could be very valuable.