Driven to deliver

An industry icon, Faith Dempsey is one of Australia's key players within the mining and resources sector. After starting her career at Utah Development Company / Utah-BHP Coal in 1979, Faith took on the role of co-marketing Jellinbah Resources' vast new coal business, where she furthered her experience in supply chain.

Seeing first-hand the inefficiency challenges that mining companies faced in getting their product to market in shared supply chains, she wanted to shake up an industry ripe for disruption.

In 1999, Faith stepped out on her own, founding TransCoal to provide a highly efficient logistics management service that helps clients move more coal, with less people. Her intricate knowledge of Queensland's rail and port systems, and of international shipping networks and procedures, put her in good stead as she pioneered a smarter way to get coal from pit to port and beyond.

TransCoal's biggest advantage in the market, and where customers gain significant benefit from its independence and efficiency, is the master planning of each coal shipment, starting three to five months in advance.

Faith knew that a model of actively helping customers avoid costly supply chain mistakes would make many entrenched competitors uncomfortable. Undeterred, she grew the business around strong customer relationships and smart, data-driven decision making. Clients gained exceptionally efficient access to rail and ports, no matter their frequency or production output.

Collaborating with clients, regulators and supply chain partners, Faith continues to deliver incredible value to the coal industry and to Queensland's economy as a whole.